By Moneyvesta posted on January 1st, 1970

Coforge, ServiceNow collaborate to launch Generative AI Center of Excellence

Coforge has collaborated with ServiceNow. As part of this engagement, the company will combine its market leading AI framework Quasar with ServiceNow AI Agents to launch a GenAI Center of Excellence (CoE) in Greater Noida, India that will empower organizations to harness advanced AI-driven insights, streamline operations, and deliver exceptional customer experiences. 

The CoE will be a great foundation for the company to accelerate clients’ journey with ServiceNow platform, especially in the areas of payment, fraud detection, dispute management and digital operations resiliency.

As part of the collaboration, the company is adopting ServiceNow’s agentic AI capabilities to transform HR processes to create experiences for its employees. The company and ServiceNow has established a dedicated global CoE where enterprises can pilot, navigate, and scale AI-powered solutions tailored to their industry-specific challenges. The CoE will help businesses leverage AI-driven workflow automation to improve operational efficiency and reduce costs, enhance multi-cloud strategies by integrating ServiceNow cloud management solutions, accelerate AI adoption through best practices in low-code/nocode automation, and develop scalable AI use cases across key verticals such as financial services, insurance, healthcare, and travel.

Coforge (Formerly known as NIIT Technologies) is a leading global IT solutions organization, enabling its clients to transform at intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact.

Source: Ace Equity

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