ICICI Lombard General Insurance Company has partnered with
Arya.ai, a pioneer in AI-powered enterprise solutions, to transform its
processes using Arya Apex, a comprehensive AI API platform. This collaboration
has achieved 98% workflow automation, reduced manual quality checks to just 2%,
and set a new industry benchmark by deploying the solution across systems in a
record three-month timeframe.
This resulted in operational efficiency and measurable
improvements in operational speed and customer satisfaction, reinforcing the
company's commitment to delivering seamless, customer-first experiences while
staying at the forefront of innovation. Arya.ai's AI-driven APIs, available
through Arya Apex, have revolutionized key tasks such as identity verification,
document intelligence, and risk analysis, enabling the bank to supercharge
productivity and enhance customer satisfaction. This partnership highlights the
transformative potential of AI-powered API solutions, positioning Arya Apex as
a cornerstone of smart automation for the insurance industry's future.
ICICI Lombard General Insurance Company offers its customers a comprehensive and well-diversified range of products, including motor, health, crop/weather, fire, personal accident, marine, engineering and liability insurance, through multiple distribution
Source: Ace Equity
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